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Privacy Policy

Version 4.0

  1. Introduction

Broan-NuTone LLC, on behalf of itself and its subsidiaries and affiliates (collectively Broan-NuTone”, “we“, or “us”),  respects the privacy of its end users (“you” or “your”) and is committed to protecting your privacy through its compliance with this policy. This Privacy Policy (“the Policy”) describes (1) the types of information we may collect from you or that you may provide when you use our internet- connected/ “Smart” Products (the “Products”), mobile applications (“Apps“) or visit our Websites (the “Websites”, and collectively with the Products and Apps, “Products/Apps/Website“) or through calls to our customer service department; and (2) our practices for collecting, using, maintaining, protecting and disclosing that information.
The Policy applies to information we collect:

The Policy does not apply to information collected by:

If you do not agree with our policies and practices, you should not access or use our Products/Apps/Websites.  Please read the Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using Products/Apps/Websites, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy below). Your continued use of Products/Apps/Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Products/Apps/Websites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on Products/Apps/Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not:

  1. use or provide any information on or through the Products/Apps/Websites or on or through any of their features; or
  2. provide any information about yourself to us, including your name, address, telephone number, e-mail address or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at webmaster@broan.com or at 1-866-719-2718.

  1. Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Products/Apps/Websites, including information:

We may collect this information:

  1. Information You Provide to Us

The information we collect on or through our Products/Apps/Websites may include:

  1. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Products/Apps/Websites, we may use automatic data collection technologies to collect certain information about your devices, data, equipment, browsing actions and patterns, including:

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See below for information on how you can opt out of behavioral tracking on the Products/Apps/Websites and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically may include personal information or we may maintain it or associate it with personal information that we collect in other ways or receive from third parties. This practice helps us to improve our Products/Apps/Websites and deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:

We may tie this information to personal information about you that we collect from other sources or you provide to us.

Do Not Track. As discussed above, because we may track Products/Apps/Websites usage information through the use of cookies, pixels and other tracking mechanisms, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser to delete and disable cookies and other tracking/recording tools. However, getting a “Do Not Track” signal to work as you might want is difficult. Using browsers as an example, not all tracking technologies can be controlled by browsers; unique aspects of your browser might be recognizable even if you disable a tracking technology; not all settings will necessarily last or be effective; even if a setting is effective for one purpose data still may be collected for another; and even if one Website observes a “Do Not Track” signal, that Website usually will not be able to control other websites.

  1. Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Products/Apps/Websites may be served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Products/Apps/Websites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content or other purposes pursuant to such third parties’ privacy policy.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

  1. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form). For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

  1. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify or specifically associate with any individual, without restriction.
We may disclose personal information (including name, address, phone number, email, product usage data and web tracking information) that we collect or you provide as described in this privacy policy:

We may also disclose your personal information:

  1. Choices About How We Use and Disclose Your Information

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s Websites. If you disable or refuse cookies, please note that some parts of the Apps/Websites may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI Websites and DAA Websites. (http://www.networkadvertising.org/choices/) and (http://www.aboutads.info/choices/)

  1. Accessing and Correcting Your Information

You may send us an e-mail at webmaster@broan.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Proper access and use of information provided on the Products/Apps/Website, including User Contributions, is governed by our terms of use.

  1. Your California Privacy Rights

The California Consumer Privacy Act (CCPA) grants California residents the right to:

If you are a California resident and wish to make a request to exercise these rights, you may contact us at webmaster@broan.com, call us at 1-866-719-2718, or write to us at Broan, 926 W State Street, Hartford, WI 53027. If you would like to exercise your right to opt out of the sale of your personal information, you may do so by clicking the “Do Not Sell My Personal Information” link on our website. 

Within 45 days of our receipt of your verifiable request, we will provide any/all of such information, depending on what exactly your verifiable request calls for.

We reserve the right not to satisfy such a verifiable request from the same consumer more than twice in a 12-month period. We also reserve the right to retain a consumer’s personal information, even upon verifiable request to have it deleted, if it is necessary for us to maintain the consumer’s personal information in order to: (1) Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of our ongoing business relationship with the consumer, or otherwise perform a contract between us and the consumer; (2) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; (3) Debug to identify and repair errors that impair existing intended functionality; (4) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; (5) Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code; (6) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent; (7) Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business; (8) Comply with a legal obligation; or (9) Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

We may provide you the ability to post information on or through the Apps/Websites. If you are a California resident who is under 18 and a registered user of the Apps/Websites and you are unable to remove content or information you posted in a public area of the Apps/Websites by following the instructions provided on the Apps/Website, you may request removal by contacting us at webmaster@broan.com or call us at 1-866-719-2718. When requesting removal please be specific about the information or content you want removed and provide the URL for each page on the Websites where it is located, or the screen location of the Apps. We are not required to remove any content or information if: (a) federal or state law requires us or a third party to maintain the content or information; (b) the content or information was not posted by you, the registered user; (c) we anonymize the content or information so that you cannot be identified; (d) you don’t follow our instructions for removing or requesting removal; or (e) you received compensation or other consideration for providing the content or information. REMOVAL OF YOUR POSTED CONTENT OR INFORMATION FROM THE APPS/WEBSITES DOES NOT ENSURE COMPLETE OR COMPREHENSIVE REMOVAL OF THAT CONTENT OR INFORMATION FROM OUR SYSTEMS OR THE SYSTEMS OF OUR SERVICE PROVIDERS. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public. Also, some content and information you post that has been copied or reposted by a third party is outside of our control and will not be removed.

  1. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Products/Apps/Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Products/Apps/Websites.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting the Products/Apps/Websites and this privacy policy to check for any changes.

  1. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
webmaster@broan.com
926 W State Street
Hartford, WI 53027
1-866-719-2718

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